Terms of Service

Scope of application

These rules apply to services provided by Height Media and should be read together with quotations, implementation proposals, contracts or written agreements between the parties.

Customers' responsibilities

Customers must provide accurate information, materials, products, access permissions or briefs on time so the delivery team has sufficient information to work with.

Customers must not ask Height Media to create content that violates laws, platform policies, intellectual property rights or third-party rights.

Height Media's responsibilities

Height Media works within the agreed scope, advises transparently, keeps project information confidential and provides notice of risks affecting timelines or quality.

Content that may be refused

Height Media reserves the right to refuse prohibited goods, fraud, content infringing third-party rights, requests to manipulate platforms or activities inconsistent with legal requirements.

Scope changes, acceptance and feedback

All changes to the scope of work require confirmation of costs, timelines and tasks.

Acceptance will be based on the agreed deliverables; feedback should be consolidated to avoid unclear additional revision rounds.

Limitation of liability and service suspension

Height Media does not guarantee absolute results such as revenue, views, virality or platform rankings, because these results depend on many factors beyond its control.

Services may be suspended or terminated if either party breaches the agreed scope, delays payment, fails to provide materials for a prolonged period or if legal risks arise.