Implementation plan
Define objectives, delivery channels and the action schedule before discussing costs.
View consultation optionsA locked Shopee account can interrupt shop revenue, halt order processing and create risks for both operations and credibility. Height Media receives requests, analyzes causes and develops a more suitable resolution approach to make account recovery clearer and safer.
From booking, operations and consulting needs to implementation plans, Height Media helps clients turn their direction into a clearer approach.
Define objectives, delivery channels and the action schedule before discussing costs.
View consultation optionsConnect with creators suited to your product, category and conversion goals.
View ServiceTrack the brief, content, posting schedule and acceptance to keep the campaign manageable.
View operationsReview actual needs and choose a suitable delivery package rather than isolated quotes.
Get a consultationReview the budget, booking scale and delivery scope before confirmation.
View pricingJoin the TikTok Shop, Shopee and KOC community for sales operations insights, creator commerce knowledge and collaboration opportunities.
This form is for visitors reviewing services or pricing who need Height Media to quickly assess their needs, budget, sales channels or KOC/KOL booking plans.
A Shopee account may be locked for many different reasons. Understanding the reason is an important first step in choosing the right response and limiting the risk of recurrence.
The service is designed to be simple, clearly structured and tailored to each case to avoid taking the wrong approach from the start.
Beyond supporting account recovery, Height Media helps shops save time and gain a clearer understanding of how to reduce the risk of future locks.
You do not have to navigate the entire resolution process alone, avoiding time spent on steps that do not address the main issue.
A team experienced in similar cases can identify a more suitable resolution approach instead of relying on guesswork.
Height Media commits to keeping shop-related information confidential and using it only to support the resolution process.
Clients receive status updates and further support on preventing risks after the account is restored.
Unlocking is one thing, but a safer operating approach is more important to reduce the risk of encountering a similar situation again.
Understand what is and is not permitted to reduce basic operational mistakes that can have major consequences.
Do not share login details indiscriminately; use strong protection and review access permissions regularly to reduce security risks.
Check login status, transactions and feedback to address issues early before the system locks the account.
No. Serious cases such as major fraud or legal violations may result in a permanent lock.
You can try following Shopee's guidance. However, if it does not work or the cause is unclear, a support team can help you avoid taking the wrong approach.
Yes. Fees depend on the actual situation and support workload, but they are discussed clearly before work begins.
The team usually responds within 24 hours of receiving your information.
Provide your Shopee account information and a detailed description of the issue so the team can assess it more accurately.
Leave your contact details and requirements for advice on a suitable scope of work.
Suitable for Shopee shops needing faster account recovery and advice on safer operations.
Maintain content, increase engagement, and consistently build your brand presence on Facebook.
Comprehensive shop management, from content and presentation to Shopee growth campaigns.
Optimize video content to drive traffic to Shopee and improve conversion opportunities.
Professional website design to support a business’s digital presence, SEO, and long-term marketing.
Explore operational processes, shop optimization, and practical growth strategies through Height Media’s introduction video.
Select the correct category to load the fixed fee automatically, then view all costs and estimated profit per order.
Illustration of Shopee shop setup, management, and optimization scope based on the actual goals of each product category.
Height Media shares behind-the-scenes images from a shoot with Yakult, capturing moments of work in the discussion area and at the outdoor filming setup …
Learn More
When preparing a TikTok Shop campaign, the operations team needs to know which shop it is working with and which app needs authorisation. In the App Store …
Learn More
Height Media and Cao su Bến Thành discuss e-commerce direction. The working meeting with the leadership of Cao su Bến Thành Joint Stock Company …
Learn More
For HAPAS’s October 20 “Do everything for love” campaign, Height helped deliver product livestreaming. Two behind-the-scenes images show …
Learn More
Height Media CEO Bảo Phúc met FPT Polytechnic students to connect and share experience. The meeting brought practitioners and students closer through real-world perspectives.
Learn More
Height OS is refining creator collaboration features to help teams prepare campaigns through a clearer workflow: search …
Learn More
Digital Commerce & Media
Height Media is a communications company providing creative solutions for content production, events, marketing and e-commerce operations. We work alongside businesses to build, expand and elevate their brands in practical and effective ways.
For customers seeking quick advice, the seller community or immediate access to Height Media's e-commerce operations toolkit.
Height OS is a platform that supports clearer management of tasks, data and e-commerce performance, helping teams track progress, collaborate and manage growth more effectively.
New workspaces are currently available through Private Beta.
Websites in the Height Ecosystem
Two official apps for operations and creator booking.
Manage, connect and explore services in the Height ecosystem.
Connect brands with KOC/KOL, creators and booking opportunities.
Leave your details and the Height Media team will advise on an approach suited to your products, budget and current stage of operations.